Your business is very appreciated. We truly value your feedback as we use this information to help us to continue to improve our customer service, overall performance and your experience when working with us.
I have been taking my own cars and family/friends cars here since about 2005, and I always have a great experience.
~ Justin D.
I always feel confident that my car will be taken care of and I will not be overcharged or charged for unnecessary repairs.
~ Lisa N.
Thorough servicing of my car and correction of oil leak. Also explanation of what to be aware of in the future, as I have an older car. Job well done.
~ Christian R.
I have been a customer of Novato Auto Service for 25 years! Why? Because Novato Auto Service does the job right the first time- every time! Their staff is friendly and efficient, and I can always count on them to keep me on the road! In all my time there Novato Auto Service has never tried to talk me into unnecessary repairs. Scott and his crew are honest and trustworthy and I'll never go anywhere else!
~ Richard D.
The best place I have ever been. I have been going here for 14 years. This is the only place I trust with my cars.
~ Chris K.
Had my truck done. Front and rear brakes. Excellent job. Period. Price was more than fair. Didn’t try convince me to buy more than what I needed.
Did job really fast. I appreciate the job on my truck amd also the timely matter it was done. Scott is knowledgeable and he was to the point. All my future repairs will be done here.
~ Tim Hogue
Had issues with my campervan (2002 Dodge Ram 3500 van chasis) which they were able to pinpoint quickly and finally resolve. It ended up needed a refurbished computer. Once installed, it ran great. They also corrected a fuel evaporation issue which was causing the check engine light to come on. All of this in essentially one full day of labor. I also recieved a follow up to see if things were running without issue. Very nice and knowledgeable group.
~ David Pachla
We love doing business at Novato Auto Service. They are good folks. They do good work and I trust them.
~ Barbara Lynch
My car's A/C wasn't cooling. Scott refilled the "freon" again. This has happened before. Scott did a thorough test to try and find the leak but couldn't find it. He didn't charge me for the refill which was very nice of him. I wouldn't be able to drive my 22 year old without his service.
~ Barbara Wong
My family has been using Novato Auto Service for over 25 years and we have never had a bad experience. Not only is the service excellent but it is done quickly and efficiently at a very reasonable price. Scott and Tonya are also extremely friendly and go the extra mile to help. I trust them for any work on my car and appreciate my relationship with them.
~ Thomas Egan
PRIMARY SERVICE AREAS
Expert Auto Repair & Maintenance in Greater North Bay, Marin County, Sonoma County & San Francisco